Returns

1. Highbury Vintners will be happy to exchange any wines purchased which are corked, tainted or out-of-condition. We would require the bottle and cork returned to us.

2. You will appreciate that stocks are finite in vintages and we may send the next vintage available. If you are unhappy with our decision, then you have 14 days to return to us the goods in a resalable state and we can offer you an exchange.

back to top

Glass and Ice Bin Hire

1. The Highbury Vintners Glass Hire service is free of charge but is only available when purchasing at least 12 bottles of wine or sparkling wine from Highbury Vintners.

2. Breakages will be charged at £1.50 per glass and we may require your card details before delivery or collection of the glasses.

3. Glasses and ice bins must be returned within 3 days of collection or delivery.

4. Glasses must be returned clean or a charge of £5 per 24 glasses will be applied.

5. Ice bins are available free of charge but only when you purchase ice from Highbury Vintners.

6. In the event you are unable to return the ice bins a charge of £15 per bin will be applied.

back to top

Sale & Return

1. Sale & Return is available for bulk orders and is offered instead of a discount.

2. We regret that we are unable to collect any goods you may wish to return.

3. Goods must be returned in a resalable condition in their original packaging.

4. We will not accept any goods which have been placed in ice bins or differ from their original state in any way.

5. We cannot accept return of goods which we do not normally stock.

back to top